American Express and Network add 85,000 UAE locations for cardholders
The UAE partnership expands Amex acceptance for daily spending and simplifies onboarding and settlement for SME merchants.
American Express Middle East, through CEO Mazin Khoury, is partnering with Network International to expand American Express card acceptance across the UAE. The rollout is expected to add 85,000 new locations and give Network's SME merchants a simpler way to offer Amex through the same onboarding and settlement process used for other payment methods.
American Express cardholders in the UAE are about to get a lot more places to pay, with the partnership enabling use at more than 85,000 additional locations across the country. The agreement, described by American Express Middle East CEO Mazin Khoury as a step toward making acceptance “more accessible for everyday spend,” is specifically aimed at broadening where local and international Amex users can swipe, tap, and shop online.
The mechanics matter. The deal expands American Express acceptance across in-store and online merchants, with a focus on small and medium-sized businesses tied to Network International’s payments infrastructure. Network is positioned as the bridge that lets these merchants add American Express while keeping their payments operations relatively streamlined, using a single consolidated statement, one settlement process, and a dedicated servicing contact. In other words: the change is not just “more merchants accept Amex.” It is also a reduction in the friction and operational overhead for getting set up.
For decision-makers, this is a classic acceptance-network flywheel. Cardholders want ubiquity, merchants want customers, and both sides get pulled toward the easiest path to transact. Khoury’s framing is that card members expect their American Express Cards to work “wherever life takes them,” and this collaboration supports that expectation by widening the number of UAE locations where Amex payments can be used. For the merchant side, Network’s pitch is essentially: you can add American Express without building separate systems or running additional reconciliation processes.
The partnership is expected to widen UAE business acceptance points particularly among smaller retailers and online merchants. That emphasis is important in the UAE context where the source notes growing use of digital payments by businesses, and where merchants increasingly look to offer more payment options in store and online. The second-order effect here is that expansion is not limited to large chains with sophisticated payment stacks. If smaller retailers and e-commerce merchants can onboard Amex through the same process used for other methods, they are more likely to adopt it quickly. Faster adoption tends to translate into more consistent customer experience, which then helps increase usage of the card.
Network’s Murat Cagri Suzer, Group Chief Executive Officer at Network, also made the case from the merchant acquirer angle. He said Network is the MEA region’s leading merchant acquirer and that it connects businesses and consumers at “exceptional scale and reliability.” Suzer described the collaboration with American Express Middle East as a “first” and tied it to giving UAE merchants a “seamless and convenient payments proposition,” with the goal of opening the door to a broader, high-value customer base. While that line is marketing, the operational details in the source are the real substance: consolidated statements, one settlement process, and a single servicing contact.
Underneath the partnership is a broader global footprint for American Express acceptance. The company said more than 170 million merchant locations globally accepted its payments as of December 2025. It also said the number of Amex-accepting locations has increased fivefold since 2017. Those figures matter because they signal that this UAE expansion is part of a longer effort to broaden acceptance over time, not a one-off experiment. If the UAE rollout adds acceptance points across sectors such as retail, hospitality, food and beverage, services, and e-commerce, it is building toward higher card usage across categories where consumers typically make frequent purchases.
There is also a payments infrastructure angle that boards and finance leaders should notice. The source says the rollout will use Network’s payment infrastructure and digital onboarding process to bring more SME merchants into the American Express acceptance network. When adoption leans on existing onboarding and settlement workflows, the business outcome is usually faster scaling and fewer integration costs. That matters for Network’s economics because merchant acquiring typically competes on distribution and operational efficiency as much as on brand. It also matters for American Express because it reduces the gap between card demand and merchant coverage.
Strategically, this is the kind of deal that forces the whole ecosystem to move. For other issuers and payment players, it highlights how acceptance expansion increasingly depends on partnership distribution through merchant acquirers. For acquirers and merchant platforms, it reinforces the value proposition of consolidating onboarding and settlement rather than making merchants stitch together payment method capabilities. And for UAE merchants that might not have prioritized adding premium card networks in the past, the pitch here is straightforward: accept American Express through the same settlement and reconciliation path you already run for other payment methods. If that’s true at scale, it changes what “payment options” can practically mean for SMEs, and that can quickly reshape customer expectations for day-to-day spending.
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