Salesforce buys Fin, formerly Intercom, for $3.6B to supercharge Agentforce support bots
The CRM giant’s $3.6B check for Fin signals Salesforce is paying for deployed AI service, not just building it.
By Mohammed Al-Shehri·· 3 min
1 briefing · “intercom”
The CRM giant’s $3.6B check for Fin signals Salesforce is paying for deployed AI service, not just building it.