UK CMA moves to dismantle Apple-Google app-store “duopoly” with payment steering
Regulator wants developers to steer users for purchases outside app stores, challenging Apple and Google’s restrictions.

The UK’s Competition and Markets Authority (CMA) says developers should be able to steer users away from Apple and Google app stores for payments. The goal is to increase competition by reducing the control those platforms have over where consumers spend money.
The UK competition watchdog is drawing a line in the sand with Apple and Google, and the battleground is surprisingly mundane: payments.
In its challenge to what it calls an “effective duopoly” over mobile app stores, the Competition and Markets Authority (CMA) argues that developers should be able to steer users away from Apple’s and Google’s app stores when users want to make purchases. In plain English, the CMA wants developers to be allowed to guide customers to pay somewhere other than inside the app store itself. The CMA’s core claim is that consumers and app owners are being let down by restrictions that prevent spending money outside those app stores.
Why does that matter so much? Because app stores are not just download marketplaces anymore. They are the payment rails for a huge share of mobile commerce, which means the platforms that control the storefront also control the economics. If developers cannot direct users to alternative payment options, then Apple and Google keep both the channel and the take rate attached to nearly every transaction. The CMA is essentially saying: if you want real competition, you cannot lock the money behind one set of rules that developers cannot escape.
This is also a classic competition-policy problem dressed up in app-store clothing. Regulators worry about “effective duopolies” when two companies can behave like they jointly set terms, even if the formal legal structure does not claim a single cartel. The CMA’s framing is that Apple and Google have created a system where app owners and consumers face limited choices, not because alternative routes do not exist, but because the rules inside the app store ecosystem restrict them. The CMA is challenging that equilibrium by pushing for a mechanism that changes incentives for everyone upstream and downstream: developers, users, and the platforms themselves.
From a developer’s perspective, the ability to steer users for payments is less about “sending traffic” and more about getting leverage back. If a developer can point a user to another payment method, then the developer can potentially negotiate better commercial terms, experiment with pricing and bundling, and reduce the platform dependency that comes from every purchase being processed within the app store. Even if steering does not automatically lower prices in every case, it changes the negotiation power structure. Platforms that rely on the store as a gatekeeper lose some of that gatekeeper advantage.
From a consumer’s perspective, the obvious question is whether this produces better outcomes or just more complexity. The CMA’s argument is focused on the restrictions themselves, saying consumers and app owners are being let down because they cannot spend outside the app store. If steering is allowed, customers could face more transparent choice, but it also places more responsibility on developers to communicate payment alternatives clearly. Regulators generally care about consumer protection as much as they care about competition, so the policy design around steering is likely to matter as much as the permission itself.
For Apple and Google, the stakes are structural. App store rules shape product strategy, monetization design, and even how software behaves on devices. Allowing steering changes the boundaries of what the platforms can control. It also affects how other regulatory pressure might play out, because once one regulator pushes on a specific constraint, it becomes a reference point for other jurisdictions asking similar questions about platform power.
For UK decision-makers and for executives everywhere watching from the sidelines, there is a second-order issue that tends to get overlooked: this is not only about apps. It is about the broader question of whether platform gatekeeping can be compelled to open up payment choice. That becomes relevant across categories where platforms sit between producers and customers, including digital marketplaces, subscriptions, and services delivered through controlled ecosystems.
Boardrooms should treat this as more than a UK headline. If the CMA’s approach gains traction, it signals a policy direction where regulators target the payment layer, not just the distribution layer. That changes how platform economics are modeled. It can force leadership teams to revisit revenue assumptions, customer acquisition strategies, and compliance programs. And it can create competitive pressure from developers who previously had limited room to maneuver.
In short, the CMA’s push is an attempt to unravel an “effective duopoly” by removing a key restriction: the inability for developers to steer users toward alternative payment routes. If regulators can successfully translate that into enforceable rules, Apple and Google may find that what used to be a default path for consumer spending becomes a choice consumers and app owners can influence.
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